How do I place an order?
Answer :
Browse our products on www.arteo-design.com, add items to your cart, and proceed to checkout. You can check out as a guest or create an account for a faster checkout experience.
What payment methods do you accept?
Answer :
We accept Visa, MasterCard, American Express, PayPal, and Apple Pay.
How can I track my order?
Answer :
Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to check the delivery status on the carrier's website.
What is your return policy?
Answer :
You can return items within 14 days of delivery. Items must be in original condition with tags attached. To start a return, please contact us at info@arteo-design.com.
Do you ship internationally?
Answer :
Yes, we ship to selected international destinations. Shipping costs and times will vary by location.
How do I contact customer service?
Answer :
You can contact us via email at info@arteo-design.com. Our business hours are Monday to Friday, 8 AM – 8 PM GMT.
Do you offer gift wrapping?
Answer :
No.Sorry at this moment, gift wrapping is not available.
How do I care for my ArteoDesign products?
Answer
Please refer to the care instructions provided on the product label. General tips include washing inside out, using mild detergent, and avoiding tumble drying.
Can I change or cancel my order?
Answer
If you need to change or cancel your order, please contact us immediately at info@arteo-design.com. We cannot guarantee changes once the order is processed.
Do you offer wholesale opportunities?
Answer:
Yes, we offer wholesale opportunities. Please contact us at info@arteo-design.com for more information.