Shipping and Delivery Information
Issued: 23/09/2024
At ArteoDesign LTD, we are committed to delivering your products quickly and efficiently. Below you will find our shipping policies, including estimated delivery times and shipping costs.
1. Shipping Costs
Shipping costs depend on the product type and your delivery location. The shipping costs will be calculated and displayed at checkout based on your location.
United Kingdom:
- Standard shipping (for most products): £3.50
- Additional items: £1.75 per item
European Union:
- Standard shipping (for most products): £5.50
- Additional items: £2.00 per item
Rest of the World:
- Standard shipping: £7.50
- Additional items: £3.00 per item
2. Estimated Delivery Times
Our estimated delivery times are as follows:
- United Kingdom: 2-5 business days
- European Union: 5-10 business days
- Rest of the World: 10-20 business days
These are estimates and actual delivery times may vary depending on your location and local postal services.
3. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment.
4. Customs and Import Duties
For international orders, customs duties and taxes may apply. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
5. Shipping Delays
While we strive to meet our delivery estimates, delays may occur due to factors outside our control, such as customs delays or postal service disruptions. We will notify you of any delays as soon as possible.
6. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us at info@arteo-design.com for assistance. We will work to resolve the issue as quickly as possible.
Contact Information
If you have any questions about shipping and delivery, feel free to contact us:
Email: info@arteo-design.com
